Digital Product Delivery and Refund Policy
Delivery Process
- As this is a digital product, we will send it to the email address you used to register with Shopify (or the email you used for payment).
- Please ensure you enter your email address correctly and check your spam folder if you don't receive our communications.
- After successful payment, you will receive a confirmation email.
- Within 4-8 business hours, we will send you the access code and instructions.
- Typically, the Access Code is sent within 4 hours, unless there are network issues or time zone differences.
Refund Policy
- Upon receiving the Access Code, if you haven't redeemed it, you can request a refund within 24 hours.
- A 5% processing fee will be deducted from refunds to cover payment gateway charges.
- If you have already redeemed or activated the Access Code, we cannot process a refund.
Important Notes
- Please read our refund and shipping policies carefully before making a payment.
- Our team is committed to prompt delivery, but please allow for the full 4-8 hour window before inquiring about your order.
- If you experience any issues or have questions, please contact our customer support team immediately.
Thank you for your understanding and cooperation. We appreciate your business!